Only online appointments are available at this stage. Sessions are $310. Alternatively, you can also book through contacting admin@mentalawakening.com.au to ensure a booking. Telehealth phone/video appointments are offered on all days during the week.
Please note that we are not a bulk-billing service nor an NDIS provider.
*Cancellation policy – No cancellations or changes allowed within 48 hours of the appointment. Changes to Appointments are sometimes unavoidable and completely understandable. We only ask that you give us at least 48 hours notice of any intention to cancel or change your appointment, so that we can offer that space to someone else that may be in need or on a waiting list.
- A 50% fee applies for any cancellation after the 48 hour period.
- A 100% fee applies for any no shows or for people that don’t cancel and don’t show.
- We consider 2 hrs notice a no show.
Late cancellation and no-show fees must be paid within 24 hours of receiving an electronic payment link from us. If payment is not received within this timeframe, a reminder will be sent, and the client remains responsible for covering the full fee. If a cancellation fee has been waived in good faith, based on the client’s commitment to attend a rescheduled appointment, the original fee will still apply if the rescheduled session is also cancelled.
Failure to make payment will lead to a ban from future booking of our services and potential prosecution charges. Please note that no further sessions can be booked with us until late cancellation fees have been paid.
Session duration will not be extended by no shows, late arrivals or technical issues from your end. Sessions will be cancelled after 15 minutes of no show or failure to address any technical issues.